Workforce agility and employee performance: A conceptual framework

Abstract

Due to the uncertainty, ambiguity, and volatility of business environments, companies are forced to search for innovative organizational and business models that will enable them to respond quickly and effectively to changes in the market. The answer to this uncertainty and volatility is workforce agility, which is the ability of the individual to continuously use abilities and resources to respond to unforeseen and shifting opportunities for the customer in order to maximize the value of the organization. This study is intended to understand the relationship between employee agility and employee performance. Through a review of the existing literature, this study found that there is a positive and significant relationship between both variables. This study suggests that in order to enhance workforce agility and boost employee performance, organizations should design employee development programs. This study also provides a conceptual framework for workforce agility and employee performance. The study also recommends that the managers of organizations give attention to human resource practices that promote workforce agility.