Analysis of agency banking and customer satisfaction in Rwanda: A case of Bank of Kigali
Author:
Publisher
Academic Journals
Subject
General Medicine
Link
https://academicjournals.org/journal/AJBM/article-full-text-pdf/B57202770254
Reference22 articles.
1. Andreassen CS (2018). Developing an instrument to measure customer service quality in branch banking. International Journal of Bank Marketing 12(60:10-18.
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3. Bayad K, Pavel AM, Pavel A, Moldovan B (2021). Hotel Service Quality: The Impact of Service Quality on Customer Satisfaction in Hospitality. Journal of Business Development 5(12):34-43.
4. Bertram K, Berger, Mayland L (2019). Poor Economics. New York: Perseus Books.
5. Bloemer (2018). Export diversification effects of the WTO trade facilitation agreement. World Development 76:293-310.
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