Incivility in Healthcare-Reference-Cited by-同舟云学术

Incivility in Healthcare

Published:2019-11-22 Issue:1 Volume:12 Page:17-18
ISSN:2732-5164
Container-title:The Timeless Mahatma
language:en
Short-container-title:Sushruta

Author:

Chakravorty Indranil¹^ORCID

Affiliation:

1. St George's University of London, UK

Abstract

The link between civility, workplace safety and patient care is not a new concept. The 2004 Institute of Medicine report, emphasised the importance of the work environment in which healthcare professionals provide care. 1 Workplace incivility that is expressed as bullying behaviour was reported by at least 1 in 5 respondents in the NHS Staff survey in 2018. 2 Almost half of these go unreported and that number seems to be falling.

Publisher

British Association of Physicians of Indian Origin

Reference8 articles.

1. 1. Keeping Patients Safe: Transforming the Work Environment of Nurses. Institute of Medicine (US) Committee on the Work Environment for Nurses and Patient Safety; Page A, editor. Source Washington (DC): National Academies Press (US); 2004.

2. 2. https://www.nhsstaffsurveys.com/Page/1064/Latest-Results/2018-Results

3. 3. https://www.gov.uk/government/publications/race-in-the-workplace-the-mcgregor-smith-review

4. 4. Kline, Roger & Lewis, Duncan. (2018). The price of fear: estimating the financial cost of bullying and harassment to the NHS in England. Public Money & Management. 1-10.

5. 5. http://ombudsfac.unm.edu/Article_Summaries/Workplace_Bullying_causes_consequences_interventions_8-2007.pdf

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