Abstract
In education, chatbots provide personalized learning, instant feedback, and accessible support, enhancing student engagement and understanding across various academic subjects. This study investigates the deployment of a chatbot on the SnatchBot platform, integrated with Telegram, to assist university students in Object-Oriented Programming (OOP). The development of the chatbot included defining objectives, designing its personality, selecting tools, and creating a conversation flow using natural language processing (NLP). Assessed through surveys, the chatbot, named Profe Alex, significantly enhanced student autonomy in OOP by providing concepts, quizzes, and code examples. A survey revealed that 90% of the users positively rated the tool, confirming its effectiveness in OOP instruction. The findings indicate substantial potential for chatbots as educational tools in computer science and point towards a broader application of AI in education.
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