Four years of ILL service at the Faculty Library of Arts and Philosophy (Ghent University)

Abstract

This paper aims to give an insight into the working of ILL services at the Faculty Library of Arts and Philosophy of the Ghent University. Additionally, we take a closer look at two challenges in the field of ILL: e-book lending and controlled digital lending (CDL). Putting these challenges into practice can give a new incentive to ILL. At this moment, however, it's still work in progress.