When are the Taken Decisions Fatal?: The Impact of Employees' Decision-Making Strategies on Crisis Management

Abstract

The aim of this study is to determine the relationship between the decision-making strategies of the employees of the organization and the crisis management of the organization. In this context, rational decision-making, impulsive decision-making, dependent decision making and the mere indecision are considered as the sub-dimensions of decision-making strategies as independent variables, while the sub-dimensions of crisis management, which are pre-crisis, during the crisis, and post-crisis, are handled as the dependent variable. The study was applied to the white-collar employees of the X organization, which makes production in the food sector in Çanakkale. According to the findings obtained in our study, there is a significant and positive relationship between rational decision making strategy and crisis management before the crisis. It has been observed that there is a significant and positive relationship between the rational decision-making strategy and the crisis management during the crisis. A significant and negative relationship was found between indecision strategy and pre-crisis crisis management. Likewise, a significant and negative relationship was found between indecision strategy and post-crisis management. In addition, it was observed that there was no significant difference between the variables in the model and the demographic variables of the employees.