Assessing the antecedents of customer loyalty on healthcare insurance products: Service quality; perceived value embedded model
Author:
Publisher
Omnia Publisher SL
Subject
Industrial and Manufacturing Engineering,Strategy and Management
Cited by 23 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. How does service quality predict loyalty? The serial mediation effects of perceived value and consumer brand identification;International Journal of Quality & Reliability Management;2024-07-26
2. Study of factors affecting customer patronage: engagement model of health insurance;International Journal of Pharmaceutical and Healthcare Marketing;2024-05-02
3. Antecedents to Thai Consumer Insurance Policy Purchase Intention: A Structural Equation Model Analysis;Sage Open;2024-01
4. Correlates of residents' enrolment intention toward inclusive commercial health insurance in China: involvement, perceived benefit, perceived sacrifice, and government participation;Frontiers in Public Health;2023-10-30
5. The mediating role of perceived value on electronic service quality and customer satisfaction: Evidence from Malaysia;Innovative Marketing;2023-10-06
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