1. Antony M. Grigonis is vice president of quality improvement, Amanda M. Dawson is director of research, Betty Helber is director of inpatient education, and Lisa K. Snyder is chief quality officer at Select Medical, Mechanicsburg, Pennsylvania. Mary Burkett is assistant professor of nursing, Capital University, Columbus, Ohio. Arthur Dylag is conduct coordinator at University of California, Davis. Matthew Sears is patient experience data analyst at The George Washington University Hospital, Washington, DC.