Examining Burnout in Interprofessional Intensive Care Unit Clinicians Using Qualitative Analysis

Author:

Colbenson Gretchen A.1,Ridgeway Jennifer L.2,Benzo Roberto P.3,Kelm Diana J.4

Affiliation:

1. Gretchen A. Colbenson is a resident physician, Department of Internal Medicine, Mayo Clinic, Rochester, Minnesota.

2. Jennifer L. Ridgeway is an assistant professor of health services and research, Kern Center for the Science of Health Care Delivery, Mayo Clinic.

3. Roberto P. Benzo is an associate professor of medicine, Division of Pulmonary and Critical Care Medicine, Mayo Clinic.

4. Diana J. Kelm is an assistant professor of medicine, Division of Pulmonary and Critical Care Medicine, Mayo Clinic.

Abstract

Background Health care professionals working in intensive care units report a high degree of burnout, but this topic has not been extensively studied from an interdisciplinary perspective. Objective To characterize experiences of burnout among members of interprofessional intensive care unit teams and identify possible contributing factors. Methods This qualitative study involved interviews of registered nurses, respiratory therapists, physicians, pharmacists, and a personal care assistant working in multiple intensive care units of a single academic medical center to assess work stressors. Results Team composition was a factor in burnout, particularly when nonphysician team members felt that their opinions were not valued despite the institution’s emphasis on a multidisciplinary team-based model of care. This was especially true when roles were not well defined at the outset of a code situation. Members of nearly all disciplines stated that there was not enough time in a day to complete all the required tasks. Conclusions Multiple factors contribute to work-related stress and burnout across different professions in the intensive care unit. Improved communication and increased receptivity to diverse opinions among members of the multidisciplinary team may help reduce stress.

Publisher

AACN Publishing

Subject

Critical Care Nursing,General Medicine

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