Healthy Work Environment Standards in Tele–Critical Care Nursing

Abstract

The COVID-19 pandemic exacerbated staffing challenges in intensive care units, with increased burnout and moral distress cited as major problems. A healthy work environment is critical to nurses’ success and wellbeing. During the pandemic, a survey by the American Association of Critical-Care Nurses revealed decreased composite scores in each of the 6 critical elements of a healthy work environment. Hospital units that improved even 1 critical element reported higher job satisfaction. The use of telehealth tools by expert nurses expanded care delivery during the pandemic by improving response to acutely and critically ill patients while supporting hospital-based nurses. All of the critical elements of a healthy work environment are relevant to the tele–critical care nurse’s role and challenges. This article describes how tele–critical care nurses were affected by the pandemic and how healthy work environment strategies promoted successful nurse and patient outcomes.