EFFECT OF ISO 56002 INNOVATION MANAGEMENT SYSTEM FUNDAMENTAL PRINCIPLES ON CORPORATE PERFORMANCE COMPONENTS: RESEARCH WITHIN THE SCOPE OF R&D EMPLOYEES

Abstract

The main purpose of this research is to determine the effect of ISO 56002 innovation management system fundamental principles on corporate performance components within the scope of R&D employee perceptions. In this context, the survey form prepared for the research was applied between March 2023 and July 2023, over face-to-face and teams on 29 employees (managers and specialists) of the R&D and Innovation company which has 37 employees and was entitled to be certified by successfully passing the ISO 56002 Innovation Management System Certification audit for the first time in Turkey Within the scope of the ISO 56002 innovation management system, nine factors (Profitability, Productivity, Productiveness, Effectiveness, Efficiency, High Quality, Customer Satisfaction, Expectation and Attitude, Strategic and Operational Success and Human Resources Behavioural Dimensions) are determined for the effect of innovation management system fundamental principles on corporate performance components. These factors are perceived as very high concern by the participants. On the other hand, very high, high and medium correlations emerged among the factors positively. Consequently, it is observed that ISO 56002 innovation management system fundamental principles affect corporate performance components. According to the research findings, it is noteworthy that companies should have a robust innovation system as a strategic priority and main driving force, especially to achieve success in corporate performance management. It can be remarked that the internationally accepted ISO 56002 Management System standard forms a basis for establishing, implementing, and maintaining an innovation system for providing better services through innovation in their products and services, achieving customer satisfaction and continuous improvement.