CHANGES IN THE CONTENT OF CONSUMER VALUE SUBURBAN TRAVEL IN MODERN CONDITIONS
Author:
Affiliation:
1. National Transport University
Publisher
Publishing House Helvetica (Publications)
Subject
General Medicine
Reference14 articles.
1. European Standard EN 13816:2002 (2002) Transportation – Logistics and services – Public Passenger transport – Service quality definition, targeting and measurement. Brussels.
2. Dziekan K., Kottenhoff K. (2007) Dynamic at-stop real-time information displays for public transport: effects on customers. Transportation Research Part A : Policy and Practice, no. 41 (6), рр. 489–501.
3. Bakalinsky O. V. (2017). Totalne upravlinnia spozhyvchoiu tsinnistiu posluhy [Total management of the customer service value]. Kyiv. (in Ukrainian)
4. Avishai Subeh Chowdhury, Schwalger Bradley. (2015) The effects of travel time and cost savings on commuters’ decision to travel on public transport routes involving transfers. Journal of Transport Geography, vol. 43, pp. 151-159.
5. Cascetta E., Cartenì A. (2014) The hedonic value of railways terminals. A quantitative analysis of the impact of stations quality on travellers behaviour. Transportation Research Part A: Policy and Practice, vol. 61, pp. 41-52.
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