Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II
Author:
Affiliation:
1. Harvard University.
2. Balanced Scorecard Collaborative in Lincoln, Massachusetts.
Publisher
American Accounting Association
Subject
Accounting
Link
http://meridian.allenpress.com/accounting-horizons/article-pdf/15/2/147/1343784/acch_2001_15_2_147.pdf
Reference17 articles.
1. An Empirical Investigation of an Incentive Plan that Includes Nonfinancial Performance Measures
2. Drucker, P. 1954. The Practice of Management. New York, NY: HarperBusiness.
3. Hamel, G. 2000. Leading the Revolution. Boston, MA: HBS Press.
4. Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction
5. Kaplan, R. S., and A. A. Atkinson. 1998. Advanced Management Accounting. Third edition. Upper Saddle River, NJ: Prentice Hall.
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