When Cash Is King—An Accounts Receivables App Accommodating Different Use Situations
Author:
Mayer Jörg H.1,
Lischke Linus1,
Quick Reiner1ORCID,
Kalden Friedrich2
Affiliation:
1. Darmstadt University of Technology
2. B. Braun SE
Abstract
ABSTRACT
Today’s economic environment has accelerated an already changing working context for accounting. Collecting accounts receivables (AR) stands out, as it enables companies to turn invoices into cash. The objective of this article is to elaborate on both the most important use situations for an AR collection management and a subsequent app design accommodating these use situations. We take a healthcare product provider as our reference company and come up with nine use situations prioritized by an analytic hierarchy process as follows: (1) drive operational governance, (2) switch to a more proactive collection management, (3) increase order-to-cash process effectiveness, (4) set targets and monitor them, (5) automate AR process actions by an agent, (6) predict process errors in advance, (7) exchange information across departments, (8) set up a predictive liquidity management, and (9) automate workload tracking of AR process activities.
Publisher
American Accounting Association
Subject
Management of Technology and Innovation,Information Systems and Management,Human-Computer Interaction,Accounting,Information Systems,Software,Management Information Systems
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