Abstract
Povzetek
Namen te presečne kvantitativne raziskave je ugotoviti, katera oblika nasilja je v madžarskih zdravstvenih ustanovah najpogostejša. Z njo želimo oceniti, ali se v teh ustanovah izvaja usposabljanje za komunikacijo, simulacijo in samoobrambo. Cilj je ugotoviti, ali bi se zaposleni udeležili takega usposabljanja, ter oceniti povezanost med usposobljenostjo (komunikacija, simulacija, samoobramba) in stopnjo samozavesti. Žrtve večine nasilnih dejanj pacientov so zdravstveni delavci. Najpogostejša oblika agresije pacientov in njihovih svojcev je verbalna agresija, vključno z zbadanjem, verbalno zlorabo in grožnjami z zlorabo. Podatki kažejo, da zgolj usposabljanje v komunikaciji ni dovolj za dvig samozavesti pri zdravstvenih delavcih. Treba jim je zagotoviti orodje, kot so na primer praktične vaje po usposabljanju iz samoobrambe ali simulacija, saj to olajša komunikacijo zaposlenega.
Ključne besede
Agresija, zdravstvo, preventiva, usposabljanje, samoobramba, samozavest.
Abstract
The present cross-sectional quantitative research aims to gain a sense of which form of violence is the most common in Hungarian healthcare institutions. It aims to assess whether communication, simulation, and self-defence training is provided in institutions, to find out whether workers would participate in such training, and to assess the relationship between training (communication, simulation, self-defence) and confidence. Healthcare workers are affected by most acts of violence coming from patients. The most common type of aggression on the part of patients and relatives is verbal aggression, including teasing, verbal abuse, and threats of abuse. The data show that communication training alone is not enough to make health workers confident. They should have a tool in their hands, e.g., practice after self-defence education, simulation practice, as this makes it easier for the employee to communicate.
Key words
Aggression, healthcare, prevention, training, self-defence, confidence.
Publisher
Ministry Of Defence - Slovenian Armed Forces
Subject
Anesthesiology and Pain Medicine
Reference33 articles.
1. American Nursing Association (ANA) 2019. Passage of workplace violence prevention legislation, https://www.nursingworld.org/news/news-releases/2019-news-releases/ana-applauds-passage-of-workplace-violence-prevention-legislation/ 15. 6. 2020.
2. Arnetz, J. E., Arnetz, B. B., & Petterson, I.-L., 1996. Violence in the nursing profession: occupational and lifestyle risk factors in Swedish nurses. Work & Stress, 1996, 10(2), pp 119–127. DOI:10.1080/02678379608256791.
3. Besenyő J., Kármán M., 2020. Effects of the COVID-19 pandemic on African health, political and economic strategy. Insights into Regional Development, Entrepreneurship and Sustainability Center, 2(3), pp 630–644.
4. Besenyő, J., Deák G., 2010. A biztonság új aspektusai. A kórházi személyzet biztonsága – a kórházi erőszakos cselekedetek megelőzése. (New aspects of security. Safety of hospital staff – prevention of hospital violence). Székesfehérvár, MH Összhaderőnemi Parancsnokság Tudományos Tanács, 2010. ISBN 978-963-06-9219-9.
5. Besenyő, J., Márton, K., Shaffer, R., 2021. Hospital Attacks Since 9/11: An Analysis of Terrorism Targeting Healthcare Facilities and Workers, Studies in Conflict & Terrorism. 2021, pp 1–19. DOI: 10.1080/1057610X.2021.1937821.