1. Hospital service quality and its effects on patient satisfaction and behavioural intention
2. Medical Store Management: An Integrated Economic Analysis of a Tertiary Care Hospital in Central India
3. Muthia (private communication).
4. M. Farizan, “Perancangan Sistem Pendukung Keputusan Untuk Pengendalian Persediaan Obat Di Instalasi Farmasi RSUP Dr. M. Djamil,” Bachelor thesis, Universitas Andalas, 2017.
5. Quick dkk, J.D., Hume, M.L., Rankin, J.R.,O’Connor, R.W., Managing Drug Supply, Management Sciences for Health, 7th Edition (Massachussets, Boston, 1997)