Author:
Nam So-Hee,Heo Yeon-Jeong
Abstract
Purpose: This study aims to investigate the factors influencing health personnel's occupational stress on turnover intention regarding healthcare accreditation.Methods: A survey was conducted from May 17 to May 31, 2021, among participants to examine occupational stress and turnover intention among health personnel working at a 188-bed specialized hospital in Seoul that is preparing for healthcare accreditation.Results: Occupational stress regarding healthcare accreditation was found to have a positive correlation with turnover intention (r=.698, <i>p</i> <.001), and influenced turnover intention the most, which explains the variance of 55.8% (F=29.015, <i>p</i> <.001). There were significant differences between occupational groups in job stress (F=13.292, <i>p</i><.001) and turnover intention (F=10.930, <i>p</i> <.001) in the healthcare accreditation.Conclusion: Occupational stress regarding healthcare accreditation is higher in nursing than in other occupations, indicating the need to lower the turnover intention of nurses by preparing a national institutional standard for nursing manpower and also put in place an appropriate compensation system for each hospital seeking accreditation.
Publisher
Korean Society for Quality in Health Care