Evaluation of Quality of Nursing Work-Life: Based on Swanson’s Theory of Caring

Abstract

BACKGROUND OF THE STUDY: Quality of Nursing Work-Life has become a major factor in influencing the quality of nursing services. Meanwhile, the caringbehavior that is shown by nurses can predict the value of their work quality AIM OF THE STUDY: This study aimed to assess the QNWL and to identify the predictors based on Swanson's theory of caring including compassion,competence, and upholding trust. METHODOLOGY: Cross-sectional studies were conducted in a nurse at a hospital in Tulungagung and a hospital in Banyuwangi (n = 420 by simple random sampling) from January to April 2021. The instrument in this study was developed by standard guidelines of Swanson's theory andQNWL's instruments. Multiple linear regression was used to identify predictors. RESULTS: The mean score of QNWL was 132.05 (SD = 0.936) (range of possible score = 32 - 160). Upholding trust (0.01), Compassion (0.03), and competence (0.02) significantly predicted QNWL (R Square = 0.795). CONCLUSION: The constructs of Swanson's Theory significantly predicted QNWL. This study supports an investigation about the factors underlying QNWL on a larger scale, as well as the identification of targets in designing future interventions.