Effective use: A community informatics strategy beyond the Digital Divide (originally published in December 2003)

Abstract

A huge industry has been created responding to the perceived social malady, the "Digital Divide". This paper examines the concepts and strategies underlying the notion of the Digital Divide and concludes that it is little more than a marketing campaign for Internet service providers. The paper goes on to present an alternative approach - that of "effective use" - drawn from community informatics theory which recognizes that the Internet is not simply a source of information, but also a fundamental tool in the new digital economy.