Tourism and the heritage of atrocity: managing the heritage of South African apartheid for entertainment.

Abstract

This chapter deals with the management of atrocity heritage sites for tourism, focusing in particular on South African apartheid tourism. The chapter considers the nature and location of the tourism product; the motives of tourists, producers and residents; and finally the management issues. It is indicated that the management of atrocity heritage sites is riddled with difficulties because of the multiple uses of the sites, of which tourism is only one, as well as of the problem of the emotions evoked by such sites, which impose constraints and responsibilities on their management for tourism.