Destination mobility management in the light of service research: the "good practices" of south Tyrol

Author:

Iandolo Francesca,Fulco Irene,Carrubbo Luca,Armenia Stefano

Publisher

Franco Angeli

Reference110 articles.

1. Åkesson M., Edvardsson B., Tronvoll B. (2014). Customer experience from a self-service system perspective. Journal of Service Management, 25(5): 677-698.

2. Barile S., & Polese F. (2010). Smart service systems and viable service systems. Service Science, 2(½): 21-40.

3. Barile S., Ciasullo M.V., Troisi O., Sarno D. (2017). The role of technology and institutions in tourism service ecosystems: findings from a case study. The TQM Journal, 29(6): 811-833.

4. Barile S., Pels J., Polese F., Saviano M. (2012a). An introduction to the viable systems approach and its contribution to marketing. Journal of Business Market Management, 5(2): 54-78.

5. Barile S., Polese F., Carrubbo, L. (2012b). Il Cambiamento quale Fattore Strategico per la Sopravvivenza delle Organizzazioni Imprenditoriali. In: Barile S., Polese F. and Saviano M. (Eds). Immaginare l’innovazione. Torino: Giappichelli, pp. 2-32.

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