Identifying service quality dimensions as antecedents to customer satisfaction in retail banking-Reference-Cited by-同舟云学术

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Identifying service quality dimensions as antecedents to customer satisfaction in retail banking

Published:2010-12-31 Issue:3 Volume:12 Page:
ISSN:2335-4216
Container-title:Economic and Business Review
language:en
Short-container-title:Economic and Business Review

Author:

Culiberg Barbara,Rojšek Iča

Publisher

School of Economics and Business University of Ljubljana

Cited by 24 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

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