Vessel crew rotation of the national shipping company during COVID-19 pandemic period

Abstract

This research aims to analyze vessel crew rotation during the COVID-19 pandemic at a national shipping company. Before the pandemic, vessel crew recruitment was carried out based on company procedures safely and on time. In contrast to when the COVID-19 pandemic swept the world, the vessel crew recruitment and rotation system significantly changed. Concerns about being infected with the deadly COVID-19 virus have made vessel crew rotations unpredictable and scheduled on time. Mapping and identification of vessel crew rotation variables dynamically using the causal loop diagram (CLD) technique. This model shows that the vessel crew rotation process requires handling, quick adjustments to the existing situation, and planning strategies on the vessel crew rotation during this pandemic. The CLD analysis results show that in systems thinking, vessel crew performance and company performance have the highest impact. The delay in implementing and handling the vessel crew rotation will affect the company’s reputation. Also, it may result in the termination of collaboration between the company and the recruitment agency, resulting in distrust in the company.