Exploring the working conditions and performance of healthcare providers: The emerging market study

Abstract

The study examines the extent to which working conditions affect the performance of healthcare providers. The design was exploratory, using both quantitative and qualitative data. Data were obtained from 490 medical personnel at the University of Calabar Teaching Hospital (UCTH). The research used a multi-stage sampling technique. Data were analysed using descriptive statistics such as percentages and frequency tables, while the chi-square test was used to test the significance of the relationship between the two hypotheses stated. The findings of the study reveal that male respondents are less likely to perceive non-payment of hazard allowances as affecting their performance than female respondents. The study also reveals that younger healthcare providers perceive the work environment as affecting their performance more than their older colleagues (Aduo-Adjei et al., 2016). As a result, the study recommends specific interventions to address the unique working conditions and challenges that various groups of medical personnel face. This will ensure that each category of medical personnel is given favourable conditions to improve their performance, which, in the long run, will ensure effective healthcare delivery.