Author:
Bianchini Elisa,Palese Alvisa,Chiappinotto Stefania
Abstract
The experience of the Coronavirus Disease-19 pandemic was an unexpected condition for all healthcare professionals, characterized by unprecedented events, which needed of timely responses and complex decisions, not only in the clinical setting, but also in the organizational one. While there are many studies focused on clinical professionals, those including top managers remain occasional and, in any case, more focused on the frontline setting management. Our study has highlighted those important decisions taken by Executive Nurses regarding the allocation of resources, the quality of care, and the context of care, bringing out the fluctuating emotional implications. The lessons learnt by them may address the future pandemic responses.
Publisher
University of Maribor Press
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