Taking complaints seriously: using the patient safety lens
Author:
Publisher
BMJ
Subject
Health Policy
Reference16 articles.
1. Committee on Quality of Health Care in America;Institute of Medicine (U.S.),2001
2. Transparency when things go wrong: physician attitudes about reporting medical errors to patients, peers, and institutions;Bell;J Patient Saf,2015
3. The PRONE score: an algorithm for predicting doctors’ risks of formal patient complaints using routinely collected administrative data;Spittal;BMJ Quality Saf,2015
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