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2. Improving patients' understanding, recall, satisfaction and compliance;Ley, P.,1989
3. Doctor-patient communication: the Toronto consensus statement;Simpson, M.; Buckman, R.; Stewart, M.; Maguire, P.; Lipkin, M.; Novac, D.;BMJ,1991
4. Obstetric accidents: a review of 64 cases;Ennis, M.; Vincent, C.A.;BMJ,1990
5. Medical accidents;Vincent, C.A.,1992