1. American Medical Association. Code of medical ethics. 2006 https://www.ama-assn.org/about-us/code-medical-ethics (accessed 23 Feb 2017).
2. Department of Health. Confidence in caring: a framework for best practice. 2008 http://webarchive.nationalarchives.gov.uk/+/www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_086387?IdcService=GET_FILE&dID=144574&Rendition=Web (accessed 4 Aug 2017).
3. Relationships between physician practice style, patient satisfaction, and attributes of primary care;Flocke;J Fam Pract,2002
4. Can We Mandate Compassion?
5. MacLean L . The Vale of Leven Hospital Inquiry Report. 2014 http://www.valeoflevenhospitalinquiry.org/Report/j156505.pdf (accessed May 2 2017).