Using the Consumer Experience with Pharmacy Services Survey as a quality metric for ambulatory care pharmacies: older adults' perspectives

Author:

Shiyanbola Olayinka O,Mott David A,Croes Kenneth D

Publisher

BMJ

Subject

General Medicine

Reference42 articles.

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3. James JA. Public Reporting on Quality and Costs Do Report Cards and Other Measures of Providers' Performance Lead to Improved Care and Better Choices by Consumers? Project HOPE: The People-to-People Health Foundation, Inc. Publication: Health Affairs/RWJF Health Policy Briefs. http://www.rwjf.org/en/library/research/2012/03/public-reporting-on-quality-and-costs-.html (accessed 20 May 2016).

4. Selecting a provider: what factors influence patients’ decision making?;Abraham;J Healthc Manag,2011

5. What is quality anyway? Performance reports that clearly communicate to consumers the meaning of quality of care;Hibbard;Med Care Res Rev,2010

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1. Research on the trend and optimization path of China’s older adult service industry;Journal of Infrastructure, Policy and Development;2024-02-19

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3. Patient perceptions of a pharmacy star rating model;Journal of the American Pharmacists Association;2017-05

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