1. I desperately needed to see my son;Awoonor-Renner, S.;BMJ,1991
2. Griefcounsellingand grieftherapy;Warden, W.,1983
3. The complaints procedure;Geffen, T.;Health Trends,1990
4. Dealing with death in hospital: procedures for managers and staff;Hughes, S.; Henley, A.,1990