Identifying and Prioritizing Factors Affecting the Implementation of the Citizen’s Charter in Iranian State Agencies

Author:

Pedroud Asadollah,Memarzadeh Tehran Gholamreza,Alimoradi Mehrdad, , ,

Publisher

CMV Verlag

Subject

General Medicine

Reference44 articles.

1. Acharya, S. (2010). Implementation of Citizen's Charter and Improving Municipal Services in Nepal: Myth or Reality? (Master of Philosophy in Public Administration). The University of Bergen.

2. The Importance of Governance in Risk Reduction and Disaster Management

3. Ahsan, A., & Huque, A. S. (2016). Citizen's Charter and Implementation Failure: Performance of Local Councils in Bangladesh. Public Administration and Policy, 19(1), 6-22.

4. Arora, D. (2008). Citizen's Charters in India: Formulation, Implementation and Evaluation. Indian Institute of Public Administration.

5. Asgharpour, B., Rahnavard, F., & Firuzfar, G. (2016). Citizen's Charter and the Factors Affecting its Successful Establishment. Management and Development Process, 29(1), 3-22.

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