Analysis of Disaster Victims’ Decision-Making in the Process of Reconstruction Housing

Abstract

Public support systems for housing reconstruction are an important factor in helping disaster victims put their lives back together, and there are various measures available to them. The affected households use consultation windows at their respective city offices when they would like to learn about available forms of support or to apply for them. However, disaster victims’ recovery process involves not only the public sector entities but also various private sector ones, including construction companies, banks, etc. Unfortunately, the public and private sectors have not shared information, and each does not know what the other offers. Therefore, a centralized support system to help victims by providing proper information on various support systems is desired. This study proposes an effective, centralized consultation system to help disaster victims at each stage of their reconstruction process.