Towards an Anthropology of Services
Author:
Affiliation:
1. IBM Research, San Jose, USA
2. San Jose State University, San Jose, USA
Publisher
Informa UK Limited
Subject
Computer Graphics and Computer-Aided Design,Arts and Humanities (miscellaneous)
Link
https://www.tandfonline.com/doi/pdf/10.2752/175630615X14212498964196
Reference78 articles.
1. The Camera as an Actor Design-in-Use of Telemedicine Infrastructure in Surgery
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3. Complexity of service value networks: Conceptualization and empirical investigation
4. Customer contributions and roles in service delivery
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