Research on the Influencing Factors of User Acceptance of Blockchain Application in Government Services under TOE Framework

Abstract

With the enhancement of information technology, the traditional government service model is also facing transformation and upgrading. Blockchain technology can help government services achieve digital transformation due to its advantages of centralization, traceability, and non-tamperability. Based on the TOE framework, this paper constructs a model of factors influencing the user acceptance of blockchain applications in government services. Through regression analysis of sample data, the results show that relative advantage, information quality, trend pressure, and individual innovativeness all have significant effects on user acceptance. Finally, the limitations of the study and future research development are pointed out in order to provide guidelines for the construction of government services.