Design and Implementation of an Executive Search Customer Relationship Management System

Author:

Liu Xiaohan

Abstract

An executive search company seeks and recruits’ talents for client organizations. Therefore, it is essential for an executive search company to establish well-maintained relationships with their client and candidate talents. A Customer Relationship Management (CRM) system helps with the task of maintaining customer relationships. The underlying database is a crucial component of a CRM system because the database is responsible for storing the information of the clients and other data associated to the executive search tasks. This paper designs a database specifically for the scenario and requirements of an executive search company, according to the daily operations that the company needs to carry out. This paper designs the entities and relationships between entities based on the executive search requirements. A relational model of the database design is also included in this paper. This paper implements the database in SQL. Finally, this paper implements a user interface to manage and maintain the database of the CRM system.

Publisher

Darcy & Roy Press Co. Ltd.

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