Engaging communication experts in a Delphi process to identify patient behaviors that could enhance communication in medical encounters

Author:

Rao Jaya K,Anderson Lynda A,Sukumar Bhuvana,Beauchesne Danielle A,Stein Terry,Frankel Richard M

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Reference33 articles.

1. Committee on Quality of Health Care in America, Institute of Medicine: Crossing the Quality Chasm. 2001, Washington DC: National Academy Press

2. Kohn LT, Corrigan JM, Donaldson MS, (Eds.): To err is human: Building a safer health system. 2000, Washington DC: National Academy Press

3. Rao JK, Anderson LA, Inui TS, Frankel RM: Communication interventions make a difference in conversations between physicians and patients: a systematic review of the evidence. Medical Care. 2007, 45: 353-362. 10.1097/01.mlr.0000254516.04961.d5.

4. Inui TS, Carter WB: Problems and prospects for health services research on provider-patient communication. Medical Care. 1985, 23: 521-538. 10.1097/00005650-198505000-00013.

5. Stein TS, Kwan J: Thriving in a busy practice: physician-patient communication training. Effective Clinical Practice. 1999, 2: 63-70.

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