The consumer quality index (CQ-index) in an accident and emergency department: development and first evaluation-Reference-Cited by-同舟云学术

The consumer quality index (CQ-index) in an accident and emergency department: development and first evaluation

Published:2012-08-28 Issue:1 Volume:12 Page:
ISSN:1472-6963
Container-title:BMC Health Services Research
language:en
Short-container-title:BMC Health Serv Res

Author:

Bos Nanne,Sturms Leontien M,Schrijvers Augustinus JP,van Stel Henk F

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Link

http://link.springer.com/article/10.1186/1472-6963-12-284/fulltext.html

Reference26 articles.

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3. Garrett A, Solheim E, Danielsen K: National and cross-national surveys of patient experiences: a structured review. 2008, Norwegian Knowledge Centre for the Health Services, Oslo

4. Cleary PD, Edgman-Levitan S: Health care quality. Incorporating consumer perspectives. JAMA. 1997, 278: 1608-1612. 10.1001/jama.1997.03550190072047.

5. Sixma HJ, Kerssens JJ, Campen CV, Peters L: Quality of care from the patients’ perspective: from theoretical concept to a new measuring instrument. Health Expect. 1998, 1: 82-95. 10.1046/j.1369-6513.1998.00004.x.

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