Quantifying culture gaps between physicians and managers in Dutch hospitals: a survey

Author:

Klopper-Kes Hanneke AHJ,Siesling Sabine,Meerdink Nienke,Wilderom Celeste PM,van Harten Wim H

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Reference36 articles.

1. Klazinga NS: Quality management of medical specialist care in the Netherlands. PhD thesis. 1996, Overveen, Belvédère

2. Berwick DM, Nolan TW: Overview: Cooperating for Improvement. Jt Comm J Qual Improv. 1995, 21: 573-577.

3. Shortell SM, Zimmerman JE, Rousseau DM, Gillies RR, Wagner DP, Draper EA, Knaus WA, Duffy J: The performance of intensive care units: does good management make a difference?. Med Care. 2004, 32: 508-528. 10.1097/00005650-199405000-00009.

4. Shortell SM, Marsteller JA, Lin M, Pearson ML, Wu SY, Mendel P, Cretin S, Rosen M: The role of perceived team effectiveness in improving chronic illness care. Med Care. 2004, 42: 1040-1048. 10.1097/00005650-200411000-00002.

5. Berwick DM: Crossing the Quality Chasm: Health Care for the 21st Century. 2004, Washington, National Academy Press

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