Who uses NHS Direct? Investigating the impact of ethnicity on the uptake of telephone based healthcare-Reference-Cited by-同舟云学术

Who uses NHS Direct? Investigating the impact of ethnicity on the uptake of telephone based healthcare

Published:2014-11-07 Issue:1 Volume:13 Page:
ISSN:1475-9276
Container-title:International Journal for Equity in Health
language:en
Short-container-title:Int J Equity Health

Author:

Cook Erica J,Randhawa Gurch,Large Shirley,Guppy Andy,Chater Angel M,Pang Dong

Publisher

Springer Science and Business Media LLC

Subject

Public Health, Environmental and Occupational Health,Health Policy

Link

http://link.springer.com/content/pdf/10.1186/s12939-014-0099-x.pdf

Reference35 articles.

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2. Winter surge in patients going online for trusted health information. [ https://www.gov.uk/government/news/winter-surge-in-patients-going-online-for-trusted-health-information ]

3. George S: NHS direct audited: customer satisfaction, but at what price. BMJ. 2002, 324: 558-559. 10.1136/bmj.324.7337.558.

4. O'Cathain A, Munro J, Nicholl J, Knowles E: How helpful is NHS Direct? Postal survey of callers. BMJ. 2000, 320: 1035-10.1136/bmj.320.7241.1035.

5. College of Nurses of Ontario: Practice Guideline: Telepractice. 2009, Standards of Care, Ontorio

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