1. Health and Social Care Information Centre. Hospital episode statistics: admitted patient care, England – 2013–14. http://www.hscic.gov.uk/catalogue/PUB16719/hosp-epis-stat-admi-summ-rep-2013-14-rep.pdf Accessed 4 September 2015.
2. Cornwell J. The care of frail older people with complex needs: time for a revolution. London: The King’s Fund; 2012.
3. Goodrich J, Cornwell J. Seeing the person in the patient: the point of care review paper. London: The King’s Fund; 2008.
4. Tadd W, Hillman A, Calnan S, Calnan M, Bayer T, Read S. Dignity in practice: an exploration of the care of older adults in acute NHS trusts. NIHR Service Delivery and Organisation Programme London: HMSO; 2011.
5. Care Quality Commission. National NHS patient survey programme: national results from the 2014 inpatient survey 2015. http://www.cqc.org.uk/sites/default/files/201500519%20NHS%20Inpatient%20Survey%202014%20National%20summary%20and%20results%20tables%20FINAL.pdf Accessed 4 September 2015.