Understanding the context of balanced scorecard implementation: a hospital-based case study in Pakistan

Author:

Rabbani Fauziah,Lalji Sabrina NH,Abbas Farhat,Jafri SM Wasim,Razzak Junaid A,Nabi Naheed,Jahan Firdous,Ajmal Agha,Petzold Max,Brommels Mats,Tomson Goran

Publisher

Springer Science and Business Media LLC

Subject

Public Health, Environmental and Occupational Health,Health Informatics,Health Policy,General Medicine

Reference49 articles.

1. Woodward G, Goel V, Manuel DG: Developing a Balanced Scorecard for Public Health. 2004, Toronto: Institute for Clinical Evaluative Sciences, ICES

2. Castaneda-Mendez K, Mangan K, Lavery AM: The role and application of the balanced scorecard in healthcare quality management. Journal for Healthcare Quality. 1998, 20: 10-13.

3. Kelley E, McNeill D, Moy E, Stryer D, Burgdorf J, Clancy CM: Balancing the nation's health care scorecard: the national healthcare quality and disparities reports. Joint Commission Journal on Quality and Patient Safety/Joint Commission Resources. 2005, 31: 622-630.

4. Kaplan RS, Norton DP: The Strategy-focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. 2001, Harvard Business School Press

5. Fulop N: Studying the Organisation and Delivery of Health Services: Research Methods. 2001, London: Routledge

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