Author:
Andén Annika,Andersson Sven-Olof,Rudebeck Carl-Edvard
Abstract
Abstract
Background
Evaluation of outcome in general practice can be seen from different viewpoints. In this study we focus on the concepts patients use to describe the outcome of a consultation with a GP.
Method
Patients were interviewed within a week after a consultation with a GP. The interviews were made with 20 patients in 5 focus groups and 8 individually. They were analysed with a phenomenographic research approach.
Results
From the patient's perspective, the outcome of a consultation is about cure or symptom relief, understanding, confirmation, reassurance, change in self-perception and satisfaction.
Conclusion
General practice consultations are often more important for patients than generally supposed. Understanding is the most basic concept.
Publisher
Springer Science and Business Media LLC
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