Author:
Koné Péfoyo Anna J,Wodchis Walter P
Publisher
Springer Science and Business Media LLC
Subject
General Biochemistry, Genetics and Molecular Biology,General Medicine
Reference30 articles.
1. Freeman T: Using performance indicators to improve health care quality in the public sector: a review of the literature. Health Serv Manage Res. 2002, 15: 126-137.
2. Kaplan RS, Norton DP: The balanced scorecard: measures that drive performance. Harv Bus Rev. 2005, 83 (7): 172-180.
3. Pink GH, McKillop I, Schraa EG, Preyra C, Montgomery C, Baker GR: Creating a balanced scorecard for a hospital system. J Health Care Finance. 2001, 27 (3): 1-20.
4. Press I, Fullam F: Patient satisfaction in pay for performance programs. Qual Manag Health Care. 2011, 20 (2): 110-115.
5. Larrabee JH, Ostrow CL, Withrow ML, Janney MA, Hobbs GR, Burant C: Predictors of patient satisfaction with inpatient hospital nursing care. Res Nurs Health. 2004, 27 (4): 254-268.
Cited by
31 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献