Instruments to measure patient experience of health care quality in hospitals: a systematic review protocol

Author:

Beattie Michelle,Lauder William,Atherton Iain,Murphy Douglas J

Publisher

Springer Science and Business Media LLC

Subject

Medicine (miscellaneous)

Reference34 articles.

1. Institute of Medicine (IOM): Crossing the quality chasm: a new health system for 21st century. 2001, Washington DC: National Academy Press

2. Department of Health: High quality care for all. Gateway Ref. 2008, 10106

3. Scottish Government: The healthcare quality strategy for NHS Scotland. [ http://www.scotland.gov.uk/Resource/Doc/311667/0098354.pdf ]

4. Quality I: Productivity and prevention (QIPP): the NHS atlas of variation in healthcare: reducing unwarranted variation to increase value and improve quality. 2011, United Kingdom: Right Care

5. Foundation H: Measuring patient experience: No. 18, evidence scan. 2013, England: Health Foundation

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