Measuring empathic, person-centred communication in primary care nurses: validity and reliability of the Consultation and Relational Empathy (CARE) Measure-Reference-Cited by-同舟云学术

Measuring empathic, person-centred communication in primary care nurses: validity and reliability of the Consultation and Relational Empathy (CARE) Measure

Published:2015-10-23 Issue:1 Volume:16 Page:
ISSN:1471-2296
Container-title:BMC Family Practice
language:en
Short-container-title:BMC Fam Pract

Author:

Bikker Annemieke P.,Fitzpatrick Bridie,Murphy Douglas,Mercer Stewart W.

Publisher

Springer Science and Business Media LLC

Subject

Family Practice

Link

http://link.springer.com/content/pdf/10.1186/s12875-015-0374-y.pdf

Reference36 articles.

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3. Mercer SW, Reynolds WJ. Empathy and quality of care. Br J Gen Pract. 2002;52(Suppl):S9–S12.

4. Mercer SW, Cawston PG, Bikker AP. Quality in general practice consultations: a qualitative study of the views of patients living in an area of high socio-economic deprivation in Scotland. BMC Fam Pract. 2007;8:22.

5. Neumann M, Bensing J, Mercer S, Ernstmann N, Ommen O, Pfaff H. Analyzing the “nature” and “specific” effectivesness of clinical empathy: a theoretical overview and contribution towards a theory-based research agenda. Pat Educ Couns. 2009;74:339–46.

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