The relationship between emotional labor status and workplace violence among toll collectors-Reference-Cited by-同舟云学术

The relationship between emotional labor status and workplace violence among toll collectors

Published:2017-08-10 Issue:1 Volume:29 Page:
ISSN:2052-4374
Container-title:Annals of Occupational and Environmental Medicine
language:en
Short-container-title:Ann of Occup and Environ Med

Author:

Joo Yosub,Rhie Jeongbae^ORCID

Publisher

Korean Society of Occupational and Environmental Medicine

Subject

Public Health, Environmental and Occupational Health

Link

http://link.springer.com/content/pdf/10.1186/s40557-017-0193-9.pdf

Reference33 articles.

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3. Kim IA, et al. A study on the health condition and management of emotional labors, Korean occupational safety & health agency. 2014.

4. Hochschild AR. The managed heart : commercialization of human feeling. Berkeley CA: University of California Press; 1983.

5. Morris JA, Feldman DC. The dimensions, antecedents, and consequences of emotional labor. Acad Manag Rev. 1996;21:986–1010.

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