Can hospital accreditation enhance patient experience? Longitudinal evidence from a Hong Kong hospital patient experience survey

Author:

Andres Ellie BostwickORCID,Song Wen,Song Wei,Johnston Janice Mary

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Reference24 articles.

1. Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013;3:e001570.

2. Jha AK, Orav EJ, Zheng J, Epstein AM. Patients' perception of hospital care in the United States. N Engl J Med. 2008;359:1921–31.

3. Chan SK, Wong IO, Tin KY, Fung A, Johnston JM, Leung GM. Satisfaction with inpatient care in a population-based Hong Kong Chinese sample. Qual Saf Health Care. 2010;19:173–81.

4. Black N, Jenkinson C. Measuring patients experiences and outcomes. BMJ. 2009;339:202–5.

5. Department of Health. Equity and Excellence: Liberating the NHS. UK. https://webarchive.nationalarchives.gov.uk/20130104175103/http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_117353 .

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