1. Richards T. Patients’ priorities. BMJ. 1999;318:277.
2. Bovier P, Künzi B, Stalder H. Qualité des soins en médecine de premier recours: “à l’écoute de nos patients”. Rev Médicale Suisse. 2006;80:2176–82.
3. Jung HP, Wensing M, Grol R. What makes a good general practitioner: do patients and doctors have different views? Br J Gen Pract J R Coll Gen Pract. 1997;47:805–9.
4. Jung HP, Wensing M, Olesen F, Grol R. Comparison of patients’ and general practitioners’ evaluations of general practice care. Qual Saf Health Care. 2002;11:315–9.
5. Safran DG, Montgomery JE, Chang H, Murphy J, Rogers WH. Switching doctors: predictors of voluntary disenrollment from a primary physician’s practice. J Fam Pract. 2001;50:130–6.