Patient satisfaction, patients leaving hospital against medical advice and mortality in Italian university hospitals: a cross-sectional analysis
Author:
Publisher
Springer Science and Business Media LLC
Subject
Health Policy
Link
http://link.springer.com/content/pdf/10.1186/s12913-018-2846-y.pdf
Reference39 articles.
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4. Batbaatar E, Dorjdagva J, Luvsannyam A, Amenta P. Conceptualisation of patient satisfaction: a systematic narrative literature review. Perspectives in Public Health. 2015;35(5):243–50. https://doi.org/10.1177/1757913915594196 .
5. Cleary PD. The increasing importance of patient surveys. BMJ. 1999;319:720–1.
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