Popularity of internet physician rating sites and their apparent influence on patients’ choices of physicians

Author:

Burkle Christopher M.,Keegan Mark T.

Publisher

Springer Science and Business Media LLC

Subject

Health Policy

Reference21 articles.

1. Fenton JJ, Jerant AF, Bertakis KD, Franks P. The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med. 2012;172(5):405–11.

2. Reimann S, Strech D. The representation of patient experience and satisfaction in physician rating sites. A criteria-based analysis of English- and German-language sites. BMC Health Serv Res. 2010;10:332.

3. Black EW, Thompson LA, Saliba H, Dawson K, Black NM. An analysis of healthcare providers' online ratings. Inform Prim Care. 2009;17(4):249–53.

4. comScore and The Kelsey Group. 2007. comScore http://www.comscore.com/ger/Insights/Press_Releases/2007/11/Online_Consumer_Reviews_Impact_Offline_Purchasing_Behavior . Accessed July 14, 2014.

5. Fox S. 2011. Pew Research Internet Project. www.pewinternet.org/2011/05/12/the-social-life-of-health-information-2011/ . Archived at: http://www.webcitation.org/6R4LEYJKh .

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